Frequently Asked Questions
Do iSeekBlinds provide quotes?
We recognise that shopping online for your window covering solutions can be fraught with confusing messages and unclear outcomes when it comes to pricing. At iseekblinds, our goal is to provide you with the best quality products at the most affordable prices and to achieve that we don't provide a quoting or measure and install service. Instead, our website contains a huge resource of how-to-guides tutorials that will step you through the measuring and installation process for each of our products. We aim to make it as easy as possible, instil confidence in your DIY skills and ensure you get it right. To remove the smoke and mirrors and to assist you in your research phase from the convenience of where ever you are and at a time that suits you, we have developed an Instant price function that will give you a quick overview of pricing for each product based on your width and drop and selected fabric/material. For most straightforward windows, this is what you will pay. With some products, there are more customised options available that if selected may add additional costs. For an accurate price, please proceed to our Design and Order page where you can fully customise your blinds and even save them to a wish list to come back to later. And remember, you are not alone; we are here to help. If you have any challenges getting an accurate price, please get in touch with us.
Do iSeekBlinds provide a measure and install service?
At iSeekBlinds, our goal is to provide you with the best quality products at the most affordable prices and to achieve that we don't provide a traditional measure and install service. Instead, we've created a huge resource of how-to-guides tutorials that will guide you step by step through the measuring and installation process for each of our products. By getting your DIY on, not only will you save thousands of dollars, but you'll end up feeling as proud as punch. Take a moment to stand back and bask in your glory when you see the fruits of your labour and what you have achieved! But remember, you are not alone; we are here to help. If you have any challenges during measuring or installation, send us a Quick Enquiry online. One of our expert team members will work with you to achieve the stunning results you deserve.
Is it really that easy to measure myself?
Yes, it really is! In our Guides and How to section we provide detailed instructions and videos on exactly how to measure for every one of our products and provide tips for tricky windows. All you need is a metal tape measure, a pen and paper and a step ladder for hard-to-reach windows. We also provide a handy check measure sheet for each of our product types that will help you keep a record of all your option choices for each window and ensure you don't have to go back and check anything once you are done. Before you start make sure to have a good read of our How to Measure pages and check out our quick and simple-to-follow videos with our CEO Mike. If you get stuck, you can book a free video consultation.
What happens if I measure incorrectly?
At iSeekBlinds, we take pride in making it as easy as possible to guide you through the measuring process and ensure you get it right. Review the measuring instructions provided online and contact us directly if you have any questions or are simply not sure. Before you submit your order, be sure to check and double check your measurements as well as review your cart to confirm you have entered the measurements correctly before proceeding to checkout. If you realise after you have placed your order that you have made a mistake contact us immediately and if we haven't already started production we will do our best to make any amendments. Unfortunately, once blinds are in production we are unable to offer a return on your custom-made blinds as they have been made specifically for your unique windows, which means we are unable to resell the goods. Please refer to our Terms & Conditions policy for further details
Is it really that easy to install myself?
Yes, it really is! In our Guides and How to Install pages, we provide detailed instructions and videos to ensure the right installation for a perfect finish for every one of our products. If you are still not sure you are doing it correctly we are here to help! Book a free video consultation or contact us.
For reassurance check out our reviews on Google to read all about our happy customers who were surprised at just how easy it actually is and how much money they saved by getting their DIY on!
When will I receive my blinds?
Understanding that window coverings are usually needed as soon as possible, we work with a sense of urgency to get your blinds to you in the fastest possible time frame. For up-to-date timeframes on all our products, visit our Delivery and Timings page
How do I know what day my blinds are going to be delivered?
Once your blinds have been completed they will be automatically dispatched and we will send you an email with your delivery details. As it is not possible to nominate an exact date and time of delivery, all deliveries to a nominated address must have an "authority to leave" the packages if no one is home to accept the delivery. If you are unable to have an "authority to leave" then you can nominate to collect your order from a local depot.
After I order my blinds can I make any changes?
Please take a moment to review your order in your cart carefully and make any necessary changes before proceeding to check out. If you need to make an amendment to your order, please contact us immediately and if we haven't already started production, we will do our best to make any amendments. Unfortunately, once blinds are in production we are unable to offer a return on your custom-made blinds as they have been made specifically for your unique windows, which means we are unable to resell the goods.
Are your samples really FREE?
Yes! Our samples are provided free of charge, no matter how many you order. We want you to be 100% satisfied with your purchase and ensure you are making the right choice for your interior décor. This is why iSeekBlinds highly recommends you order free samples before placing your order.
Free samples give you an opportunity to see the materials ‘in the flesh’ and enable you to match the fabric colours with your paintwork and furnishings for the best result. We enclose a reply paid envelope with each sample pack so you can return your samples to us once you have finished with them.